Microsoft's most pleasant operating system—until it isn't

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Windows 11 seemed to come out of nowhere, and while it brings a host of aesthetic improvements and some performance changes under the hood, it feels like a minor update in the scheme of OS upgrades. Some of the changes here, a redesigned store, DirectStorage for faster game loading, and a cleaned up interface, are appreciated, but to get there you have to wade through a complicated install/upgrade process that has us wondering whether the hassle is worth it.

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